20181211 更新 截止至 20190509
To support China business growth, a FAS is required to serve as a primary technical field contact for ProteinSimple customers, responsible for all customer application trainings, and providing data analysis and troubleshooting support in the responsible territory with the primary goals are to ensure good utilization of systems to sustain customer retention and drive revenues with the main task and responsibilities as below:
? Coordinating new installations and trainings with FSE, reviews and approves operational quality of equipment, and instructs customers in operations and maintenance of system under general instruction.
? Troubleshooting issues related to user's technical skills, biochemistry/assay design, and experimental design.
? Ensure customer satisfaction through excellent communication and by maintaining a high level of technical and application competence of ProteinSimple products
? Helping to maintain and increase product usage, and supporting routine sales efforts through technical presentations and demonstrations.
? Providing strategic and competitive customer feedback to marketing and product development teams.
? Developing key company processes that support our mission of building a world-class customer support organization.
? Other projects or tasks assigned by line manager
? Conduct business in full compliance to behavior in business and in competition
? Preferably with field application support experience with good track record for working in a MNC company for at least 2 or more years
? Research experience in wet laboratory, especially in protein analysis research
? Required to work independently in a self-supervisory capacity and be self-motivated
? Ability to effectively communicate and interact with customers and employees
? Energetic, enthusiastic and hungry for success
? Have excellent written and verbal communication skills, particularly in areas of negotiation, persuasion, research & problem solving
? Proficiency in English
? Ability to travel extensively within designated region
? Strong working knowledge of MS Office, basic graphics software and database management software required
? Ability to work together in a constructive way with colleagues in anticipating and resolving issues
? Ph.D. /M.S. in Biology, Immunology, Biochemistry or related field is required
? Proteomics, cell signaling and/or cancer biology background is a plus
? Working in a MNC company for 2 or more years is a plus
ProteinSimple is a leading company in life sciences focused on defining the future of protein analysis. The Company develops instrumentation systems, software and assay products that help researchers better understand proteins for fundamental research, biotherapeutics production, biomarker discovery and personalized medicine. With an installed base of over 10,000 systems, its customers include leading research institutions, pharmaceutical and biotechnology companies worldwide. ProteinSimple is headquartered in Santa Clara, California.
美国ProteinSimple公司总部位于美国硅谷，先后整合了Alpha Innotech、Cell Biosciences、Protein Forest、Brightwell Technologies和Convergent Bioscience等行业领先品牌，成为专门从事蛋白质研究领先技术开发的跨国公司，为生命科学、医学、制药和生物公司提供简单、精确和高效的技术平台。公司主要产品包括：
*Simple Western 是真正的全自动Western Blot仪器，无需制胶跑胶，无需转膜，无需人工抗体孵育，重复性好，真正定量，3个小时自动给出分析结果，是蛋白质研究的历史性突破。
*NanoPro 1000 纳米级超微量蛋白质分析系统为蛋白功能和信号通路研究提供了一个全新的研究视角，每次分析仅需25个细胞即可检测磷酸化异构体之间的细微变化，是划时代技术革命性新产品。