职位信息

Technical Service Engineer-Shanghai

美国ProteinSimple公司(普诺森生物科技(上海)有限公司) 查看公司简介>>

公司行业:试剂/仪器/设备/生物信息

公司性质:外资企业

发布日期:2017-12-5 工作地点:上海 招聘人数:1 电话:

工作年限:3年 最低学历:本科 月薪:面议 Email:proteinsimple@163.com

职位职能:技术支持/应用/服务

 

ProteinSimple is a leading company in life sciences focused on defining the future of protein analysis. The Company develops instrumentation systems, software and assay products that help researchers better understand proteins for fundamental research, biotherapeutics production, biomarker discovery and personalized medicine. With an installed base of over 10,000 systems, its customers include leading research institutions, pharmaceutical and biotechnology companies worldwide. ProteinSimple is headquartered in San Jose, California.

To further expand on its fast growing business in China, the company is seeking an experienced field engineer to service our revolutionary protein analysis instruments in part of China and Asia Pacific region.  


Position Description

Title: Technical Service Engineer, reporting to Country Manager, Shanghai

Position Responsibilities:

a.       Implement and update the service SOP to meet the market and customer’s needs

b.       Responsible for technical service support and training to the field distributors and partners

c.       Provide field service support and training to the key accounts requested by local government, legal bidding etc., including Install, upgrade, repair, troubleshoot and maintain instruments

d.       Respond promptly to customer inquiries, handle and resolve customer complaints for customer satisfaction

e.       Develop and Mentor FSEs for our territory distributors

f.        Experience in lab chemistry and / or biology desired

g.       Write FSB(field service bulletin) and technical feedback from field experience

h.       Communicate and coordination with internal department and HQ service & support

i.         Involve local workshop, seminar and user meeting etc. in the field

j.         Other projects or tasks assigned by line manager

k.       Conduct business in full compliance to behavior in business and in competition                       


Qualifications

Work experience requirements:

·         Preferably with field support experience with good track record for working in a MNC company for at least 2 or more years

·         Required to work independently in a self-supervisory capacity and be self-motivated

·         Energetic, enthusiastic and hungry for success

·         Have excellent written and verbal communication skills, particularly in areas of negotiation, persuasion & problem solving

·         Proficiency in both written and oral Englis

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公司简介


ProteinSimple is a leading company in life sciences focused on defining the future of protein analysis. The Company develops instrumentation systems, software and assay products that help researchers better understand proteins for fundamental research, biotherapeutics production, biomarker discovery and personalized medicine. With an installed base of over 10,000 systems, its customers include leading research institutions, pharmaceutical and biotechnology companies worldwide. ProteinSimple is headquartered in Santa Clara, California.

美国ProteinSimple公司总部位于美国硅谷,先后整合了Alpha Innotech、Cell Biosciences、Protein Forest、Brightwell Technologies和Convergent Bioscience等行业领先品牌,成为专门从事蛋白质研究领先技术开发的跨国公司,为生命科学、医学、制药和生物公司提供简单、精确和高效的技术平台。公司主要产品包括:

*Simple Western 是真正的全自动Western Blot仪器,无需制胶跑胶,无需转膜,无需人工抗体孵育,重复性好,真正定量,3个小时自动给出分析结果,是蛋白质研究的历史性突破。

*Alpha Innotech为公司旗下的著名品牌,在数字化凝胶成像领域有20年的成功历史,用户超过20000个,引用的文献10000多篇。在化学发光成像,多色荧光成像和可见光凝胶成像领域处于领先地位,是高端多色荧光和化学发光技术的领导者。在中国拥有众多忠实用户。

*NanoPro 1000 纳米级超微量蛋白质分析系统为蛋白功能和信号通路研究提供了一个全新的研究视角,每次分析仅需25个细胞即可检测磷酸化异构体之间的细微变化,是划时代技术革命性新产品。

*iCE3全柱毛细管电泳是生物制药领域电荷异构体分析的领先技术,主要应用在蛋白质产品的表征、质量控制、制剂研究等领域。产品遍布全球各大制药公司,在北美拥有高达70%的市场占有率。

联系人:HR

电 话:021-60276091

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